Confidence in every step of your finance journey.

• We’ll start with a quick chat to understand your goals – via phone, video, or in person.
• Prefer to share details first? Complete a secure 15-minute online Fact Find.
• Once we know the basics (loan purpose, income, current loans, features you want), we’ll share indicative rates and repayments to give you a feel for what’s possible.

If you’re ready to explore further:

• Sign a quick Privacy & Consent form
• Upload supporting docs securely via Middle Platform (e.g. payslips, tax returns etc.)
• We’ll assess your financial position and prepare a Loan Comparison Report with options from multiple lenders – clearly explained and tailored to your goals.

Once we’ve reviewed your goals, preferences, and supporting documents, we’ll walk you through:

• Loan structures, interest rates, and features
• Pros, cons, fees, and next steps If it all makes sense and

Only if you’re ready to proceed, we’ll get your application ready.

We’ll walk you through:

• Recommended loan structure, product type, and features
• Key reasons for the recommendation, including benefits and considerations
• A Statement of Credit Assistance (SOCA), detailing product fit and any costs orcommissions

After your review and sign-off, we’ll proceed with the application.

With your approval, we submit the application to the chosen lender.
Depending on your needs, we may apply for:

• Conditional (pre-) approval, or
• Formal approval

We’ll guide you through what to expect at every step.

Upon approval, we’ll:

• Manage any outstanding valuation or documentation
• Coordinate with your solicitor or conveyancer
• Guide you through reviewing and signing the final loan documents

The loan settles and funds are released — we’ll confirm when it’s all done.
Beyond settlement, we aim to stay connected through periodic loan reviews and check-ins.
Your experience, privacy, and confidence matter to us at every stage.